Arrival Information - Honolulu Airport

Aloha Airport Shuttle has made being picked up at the Honolulu Int'l Airport as easy as 1-2-3!

When you make a reservation for an arrival, we get your Airline - Flight Number - Scheduled Arrival Time so we can monitor your updated flight arrival time.

We will have a driver assigned to you and standing by just a few minutes away shortly after you arrive at the Honolulu Int'l Airport.

How it works

Aloha! Welcome to Honolulu!

Here are your pick up instructions (please use the baggage claim/pick-up area map below for reference):

Pre-Arranged #1

1. After you collect your luggage please locate the “Pre-Arranged 1 / Ground Transportation” exit doors by carousel 6.
2. Walk through those doors and go to the left and follow the signs to the pick up location at the end of the building.
3. Please call the main number and let the dispatcher know you are ready for pick up. He will tell you the name of your driver and send him from the holding area. This takes a few minutes. (1-808-538-_3355) or Toll Free (US & Canada) (1-855-538-_3355)

Pre-Arranged #3 (International arrival)

1. After you collect your luggage and clear customs, exit baggage claim and locate the crosswalk by column 30 (it has a traffic light).
2. Cross to the center island. This is the pick up area.
3. Call the main number and let the dispatcher know you are ready for pick up. He will tell you your driver and have him pull up from the holding area. This takes a few minutes. (1-808-538-_3355) or Toll Free (US & Canada) (1-855-538-_3355)

Pre-Arranged #5

1. After you collect your luggage please locate the “Pre-Arranged 5” exit doors by carousel 31. (it is at the back corner of the baggage claim area).
2. Walk through those doors to the parking lot at the end of the building.
3. Please call the main number and let the dispatcher know you are ready for pick up. He will tell you the name of your driver and send him from the holding area. This takes a few minutes. (1-808-538-_3355) or Toll Free (US & Canada) (1-855-538-_3355)

 

Baggage Claim/Pick-up Area Map